Shipping policy
Shipping policy
Shipping charges depend on your delivery address, products and applicable weight bands. Available services and the final shipping total are shown at checkout before payment.
UK and international delivery
Our General profile offers Standard delivery within the UK and Standard International for eligible overseas destinations. BLIND BAGS uses Express within the UK and Express International for eligible overseas destinations. Availability varies by product and destination. Service names do not guarantee delivery dates. If no shipping option appears, contact us before ordering.
Mixed carts and delivery profiles
Products may belong to different delivery profiles, including General, Comic books and BLIND BAGS. Applicable charges for mixed carts may be combined at checkout. Rates with matching service names can be added together; where names differ, the lowest available rates may be combined under Shipping. Review the final total before paying.
Pre-orders
Pre-orders cannot be dispatched until stock is released and received. Check the product listing for expected release or dispatch information. Dates may change, and delivery transit time begins after dispatch. For orders containing pre-order and in-stock items, contact us to confirm whether items will be held together or shipped separately and whether separate postage applies.
Tracking and delays
Where tracking is available, follow the tracking details in your dispatch notification and allow time for the first carrier scan. Delivery estimates are not guaranteed. Carrier disruption, busy periods and customs processing may cause delays. If a parcel is overdue or tracking stops updating, contact us with your order number so we can investigate.
International orders
International delivery is available only for eligible products and destinations shown at checkout. Charges vary by destination and shipment weight. Review any tax or duty information shown at checkout and contact us before ordering if you need clarification about import charges or delivery arrangements.
Address changes and damaged parcels
Check your address before paying. Contact us as soon as possible with your order number if a correction is needed; changes may not be possible after dispatch. If a parcel arrives damaged, contact us promptly with your order number and, where possible, photos of the packaging and affected items. Keep the packaging while we investigate and advise on next steps.
For shipping queries, use the contact details provided on our store and include your order number where available.